Warszawa, Poland

 

Due to the fact that our business is constantly growing, we are currently looking for: Customer Service Agent with Czech and Slovak

Responsibilities

Your responsibility as a Customer Service Agent will be providing partners and customers with accurate, consistent and timely responses and explanations regarding tax services related questions and issues.

We are looking for you if:

  • Czech or/and Slovak is your mother tongue or if you speak these languages on C1 level
  • You speak Polish and English as well on B2 level
  • Working with numbers, documents and online systems is something you like
  • You are focused on details
  • You like doing your job in the best way it can be done
  • You are well organised and have ability to prioritise tasks
  • You are a team player
  • Experience in customer service will be an asset
  • Microsoft Office is something obvious for you in work environment

We offer in return:

  • Great working environment in a dynamic, International team of professionals
  • Training and dedicated person to support
  • Employment contract since the first day of work
  • Competitive salary
  • Social benefits and private medical care after probation period
  • Further development opportunities
  • Team building meetings
  • Possibility to occasionally work from home

Your tasks will be:

  • Applications processing on behalf of customers and on timely manner according to deadlines
  • Analysis of documents provided by partners/customers
  • Providing information about queries raised by customers through partners
  • Contacting authorities if needed
  • Following processes and procedures but also providing feedback if something can be done better/faster
  • Providing administrative support and coordination within a fast-paced organization that supports partners and customers across Eastern Europe
  • Responsible for data maintenance in different IT
  • Customer communication and support

The job will be based at our Branch office in Warsaw, Poland. Please send your application and CV in English with your salary expectations and your earliest possible starting date via the application form below.

Please apply at your earliest convenience. The recruitment process will be closed once we have found the right candidate.

Please, place in your CV the following clause:

I hereby agree for processing my personal data, included in my application for a job, for the purposes of recruitment process, according to the Data Protection Act of 29 August 1997, consolidated text: Journal of Laws 2016, item 922 as amended.

 

  

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