Learn about the conditions of our continued operations amid the COVID-19 pandemic.

NIKOSAX continues to stay open as usual. Just like the rest of the world, with great worry, we are keeping an eye on the latest developments in the context of the COVID-19 pandemic. We value cooperating with you and would therefore like to inform you about the conditions of our continued operations and our remedies during these challenging times.  
Notable conditions underpinning our continued operations:

  • our employees are safe, we have ensured a secure environment and transformed to work from home offices, and making additional measures to maintain safety in the office space;
  • this is enabling us to work at high capacity and we will make every effort to support your business and submit applications without interruption. Nonetheless, it is likely that there will be some delay in recording low-value additional documents (such as cheques and receipts);
  • based on the official information from foreign tax authorities, we wish to inform you that all tax authorities continue to work (albeit at varying levels). However, the processing times of applications and tax refunds will inevitably become longer due to the current situation. NIKOSAX will offer personalized conclusive information to its stakeholders where needed.

Amidst the challenges of COVID-19, we have positioned ourselves to ensure that all processes run as smoothly as possible.

There are several relevant institutions that currently offer support in the form of useful guidelines for transport companies with respect to border crossings etc. which may be particularly beneficial to your business. Among these is the EU Commission. Below is a pointer to a new practical advice the commission offers to road transport companies.

Eu commission’s practical guidance to ensure continuous flow of goods across EU

To ensure that EU-wide supply chains continue to operate and to keep freight moving across the EU during the current pandemic, the European Commission has on the 23rd March 2020, issued new practical advice on how to implement its guidelines for border management.

Essentially, member States are requested to designate, without delay, all relevant internal border-crossing points on the trans-European transport network (TEN-T) as 'green lane' border crossings to ensure that EU-wide supply chains continue to operate. Read further here.

If you have any questions, do not hesitate to contact us.
Take care of yourselves and those around you.